Returns & Privacy Policy


If for any reason you are not happy with your purchase we will offer a full refund or exchange providing the product is returned in its original condition. Products need to be returned to willa black prints Auckland, New Zealand studio within 30 days of purchase. We will make contact with you within 3 business days to formalise details, such as return address and to organise a refund or exchange. willa black prints does not cover the cost of Return Shipping.


We collect information for the purposes of fulfilling your order and processing your payment. This information includes your name, billing address, shipping address, phone number and email address. We do not share this information and will not make your details available to any third parties. If you provide us with your credit card details they will remain private and confidential and will not be disclosed to any third parties.

From time to time we may send you product information (including special offers) in the mail or by email. If at any time in the future you wish to remove your name from our customer list, you need only ask.