Willa Black Prints • Help & ordering guide
Clear answers about ordering Willa Black Prints online, including shipping, processing times, sizing, frames, Māori-inspired and New Zealand art prints, custom sizes, commissions, payments and digital downloads.
Willa Black Prints is based in Auckland, New Zealand and sells online.
Willa Black Prints is located in Auckland, Aotearoa New Zealand. We are an online art print business, creating and supplying art prints for homes, offices, organisations and commercial spaces.
For commercial enquiries or to arrange an appointment, email info@willablack.com.
Shipping costs depend on the product, size, framing choice and delivery location.
Shipping costs vary depending on the product ordered and where it needs to be delivered. Print-only, framed, oversized and international orders may all have different shipping requirements.
For the most accurate information, view the shipping information page before placing your order.
Unframed prints: 2–3 business days production. Framed prints: 5–10 business days production.
All print and frame orders are custom made to order. Production times are as follows:
Unframed art prints (New Zealand & Australia): 2–3 business days production time.
Framed prints: 5–10 business days production time, due to custom framing and careful packaging.
Standard courier delivery times still apply after production. During busy seasons, orders may take longer, so ordering early is recommended.
Willa Black Māori prints are created by Māori designers with deep whakapapa connections to Aotearoa. All prints are designed in New Zealand under the Willa Black Prints brand.
Willa Black Māori prints are created by Māori designers with deep whakapapa connections to the whenua and culture of Aotearoa. While rooted in Māori identity and storytelling, these artworks are designed to be appreciated and enjoyed by everyone.
Every print is designed in Aotearoa New Zealand under the Willa Black Prints brand. In keeping with our philosophy of honouring the artwork itself, our contributing artists remain intentionally private, allowing the focus to stay on the meaning, connection, and visual storytelling within each piece.
Most prints can be custom sized, and custom frame options can often be requested.
Most Willa Black Prints can be custom sized. Custom size frames may also be requested to fit selected prints.
For a custom size print or frame quote, email info@willablack.com with the artwork name, preferred dimensions, frame preference and delivery location.
Print and frame measurements are listed in the Willa Black Prints sizing chart.
Please view the sizing chart for information about print and frame sizes.
When choosing wall art, consider the width of your wall, nearby furniture, ceiling height and whether you want a subtle piece or a large statement artwork.
Yes, Willa Black Prints ships to selected international locations.
Yes. Please see the shipping page to check whether your country is listed.
In many cases, prints and framed prints will be produced in your country and shipped domestically. Willa Black Prints has partnered with international print and framing service providers to support selected overseas orders.
Commission requests are considered case by case, depending on the brief and production schedule.
Yes, commission enquiries are welcome. Availability depends on your requirements and the current Willa Black Prints schedule.
Commission work may not be accepted during peak periods or when there are already other commitments. Send your brief, timeframe and intended use to info@willablack.com.
Yes, alternative frame styles may be available, with additional pricing.
Yes. Willa Black Prints can supply different frame styles, and additional pricing will apply depending on the selected option.
For alternative frame options, email info@willablack.com before ordering.
Payment options include Stripe credit card, PayPal, bank transfer for NZ customers and Afterpay.
Willa Black Prints offers multiple payment options, including Stripe credit card payments, PayPal, bank transfers for New Zealand customers and Afterpay for instalment payments.
Available payment options may appear at checkout depending on your location and order type.
Some prints are available as downloads or customisable files; most are physical prints.
Yes, some Willa Black Prints artworks can be downloaded and/or customised. These products are clearly marked with a round badge.
All other artworks are supplied as physical prints only, with or without frames.
Many prints are available for exclusive purchase, including supply of digital files where applicable.
Yes, the majority of Willa Black Prints artworks are available for exclusive purchase. This can include the supply of digital graphic files or original photo files.
Please note that Willa Black Prints has no control over physical prints that are already in circulation. To enquire about exclusive rights, email info@willablack.com.
Ask about artwork sizing, framing, international delivery, commercial orders, commissions or choosing the right New Zealand art print for your space.
Email Willa Black Explore Māori art prints Shop all printsThese FAQs are written to help customers and search engines understand how Willa Black Prints works: where the business is based, how art print orders are made, what shipping options are available, how framing and custom sizing work, and how to enquire about commissions or exclusive artwork rights.
A Hōhā is an annoyance - we promise not to be one, we send out 1 email per month about new prints, exclusive offers, Māori word of the day, and the occasional bit of good kōrero.
Ngā mihi nui x
